I want to download apps in the Mac App Store and the apps won't start to download. As you can see in the pictures below, the spinner starts spinning but nothing gets downloaded, the download simply doesn't start. I am logged in with my account. I tried logging out of the App Store and logging in again, restarting the Mac etc, nothing helped.
To get the latest features and maintain the security, stability, compatibility and performance of your Mac, it's important to keep your software up to date. Apple recommends that you always use the latest macOS that is compatible with your Mac.
Find out how to upgrade to macOS Big Sur, the latest version of macOS.
If a macOS installer can't be used on your Mac, the installer will let you know. For example, it may state that your Mac doesn't have enough free storage space for the installation or that the installer is too old to be opened on this version of macOS.
If you want to check compatibility before downloading the installer, find out more about the minimum requirements for macOS Catalina, Mojave, High Sierra, Sierra, El Capitan or Yosemite. You can also check compatible operating systems on the product ID page for MacBook Pro, MacBook Air, MacBook, iMac, Mac mini or Mac Pro.
Before installing, it’s a good idea to back up your Mac. Time Machine makes it simple, and other backup methods are also available. Find out how to back up your Mac.
It takes time to download and install macOS, so make sure you're plugged into AC power and have a reliable Internet connection.
These installers from the App Store will open automatically after you've downloaded them:
Your web browser will download the following older installers as a disk image called InstallOS.dmg or InstallMacOSX.dmg. Open the disk image, then open the .pkg installer inside the disk image. It will install an app named Install [Version Name]. Open that app from your Applications folder to start installing the operating system.
Follow the onscreen instructions in the installer. It may be easiest to start the installation in the evening so that it can be completed overnight, if needed.
If the installer asks for permission to install a helper tool, enter the administrator name and password that you use to log in to your Mac, then click Add Helper.
Please allow installation to complete without putting your Mac to sleep or closing its lid. Your Mac might restart, show a progress bar or show a blank screen several times as it installs both macOS and related updates to your Mac firmware.
You may also be able to use macOS Recovery to reinstall the macOS you're using now, upgrade to the latest compatible macOS, or install the macOS that came with your Mac.
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