Update 7/24/20: Interlogix has removed the plug-in from their website and when I reached out to tech support they informed me that because one of the recent iOS updates broke plug-in support they stopped supporting MAC. In theory, if you still have the plug-in somewhere you may still be able to use SeaMonkey but I don’t have the plug-in any longer to try. If you have to have MAC support for your system you could change the recorder out to a HikVision NVR which will work with TruVision cameras and has a Mac version of their IVMS-4200 software.
Update 12/5/18: Interlogix has just released a Web Browser Technical Note that addresses the lack of ActiveX support in many current browsers, including Safari for MAC. Here is a link to the note:TruVison Products Web Browser Access Technical Note-EN. The bottom line is that for PCs the best option is to use TruVision Navigator software. If you need to use a browser you will use Internet Explorer or Chrome with the IETab extension. For MAC you will want to use the SeaMonkey browser along with loading the current MAC plug-in from the Interlogix site.
I know it's terrible and annoying to get this message over and over again when trying to use your Hikvision DVR, believe me I've been there and I know exactly the way it feels like, but you just need to work on two simple configuration to solve this problem, So, let's jump into this now. Will indicate “No Plug-ins detected” even if previous MAC plugin is installed. Solution: 1) First you need to delete all existing plug-ins on the MAC OS (tested with OS X Yosemite version 10.10.2) a. Enable MAC HD icon by navigating to FINDER and clicking on Preferences b. The Finder Preferences menu opens and select to check “Hard. Log into your Hikvision portal and select software. Select 02 Web Components. Select the Mac OSX operating system and click download.
Update 10/1/18: The newest update for the Safari browser for MAC (v12) has broken the TruVision compatability, even with the Safari Plug-In. The Interlogix engineers are working on getting this fixed. Until this gets fixed you can still access the cameras using the iOS app on your iPhone or iPad.
Update 9/28/18: There is now a version 3.0 as well which is used for the new TVN-11 and TVN-71.
Interlogix has updated their plug-in to allow you to access your favorite TruVision recorders from your Mac computers using the Safari browser. This latest version (2.0) fixes an issue with viewing cameras above 2MP and allows you to use your Mac to setup motion detection zones. See the below video for a tutorial on downloading and installing the latest plug-in but make sure to use the latest version rather than 1.0 that is shown in the video.
Bug fixes in this version
Known limitations
Remember that in addition to accessing your cameras through a browser you can also use the TVRMobile app on most mobile devices and tablets and the TruVision Nav software for PCs.
Many users want to view their Hikvision cameras or access the DVR/NVR using Mozilla Firefox. What plugin to install on Firefox? How to see a Hikvision camera or NVR using Firefox? The new version of Mozilla Firefox doesn’t allow the installation of ActiveX plugins anymore, so you can’t see the cameras using this browser. However there are a few tricks you need to do in order to fix this issue.
In this step-by-step guide we will show how to access a Hikvision device (IP camera, NVR, DVR) using Mozilla Firefox browser. You’ll be able to see the live feed, playback, modify the settings, etc. Read the instructions below. If you use Google Chrome, check the guide in this link.
The current version of Firefox does not support the ActiveX plugin. Which, in return, the camera feeds will not play if you try bringing them up.
In order to view the Hikvision cameras or NVR/DVR using Firefox, you need to install the Firefox ESR version. ESR stands for “Extended Support Release”, which means that even though a newer version of Firefox may be out, the ESR version will still support the plugins for an extended period of time. In other words, the ActiveX plugin is supported by Firefox ESR.
Step 1. Download and install the Firefox ESR version. Note: This will overwrite your existing version of FireFox if you had it installed previously. However it will keep all of your Configurations, Favorites and Settings.
Open the file once downloaded and follow the Setup Wizard that comes up when you open the file. Once the setup is complete, click “Finish”. The program will then run automatically.
Step 2. Type your NVR’s IP address into the address bar. For our example, since we are connected to the same network, we will use our NVR’s local IP address: http://192.168.1.100:82 (where 82 is the http port, by default it’s 80).
Step 3. Install the ActiveX plugin when prompted.
Step 4. Re-enter the username and password. Check if you can see the live view.