With macOS Catalina (10.15), Apple introduced new security and privacy features for your Mac.
In order to capture screen recordings with the VidGrid recorder, you have to grant it access to the Screen Recording permission.
With Catalina (10.15), Apple has introduced a new security and privacy update for Mac. You must grant access to XD in order to record the contents of your screen. To grant access to XD for screen. So, if you’re using macOS Catalina and macOS Mojave then you have to use this feature to record screen or video on Mac. With macOS Catalina and macOS Mojave, press Shift + Command (⌘) + 5 on your keyboard to see all the controls you need to record video and capture still images of your screen. The screen recorder tool comes within Mac which you can easily edit and share it with others. The tool lets you screen record an entire screen or only a selected portion of the screen. If you are using Mac that runs macOS Catalina or BigSur you can use the screenshot app that comes within Mac. For older versions, you can record screen using. In the release of macOS Catalina, Screen Recording is new a PPPC prompt that requires any application that shares the user's desktop to have the end-user approve the access. Only 1 user on a machine.
When you launch the recorder, you should see the following message:
(Note: If you don't receive this prompt, open your System Preferences > Security & Privacy > Privacy > Screen Recording)
Click 'Open System Preferences' and allow VidGrid access to the Screen Recording permission
You may have to unlock to make changes, click on the lock on the bottom portion of the window and authenticate.
If you still have any issues, please reach out to support@vidgrid.com
In October 2019, Apple released macOS Catalina, the latest version of the OS for Mac. The new OS is gradually being rolled out. If you own a Mac and have not yet upgraded to Catalina, you will be prompted to upgrade soon.
New permission for screen recording
Catalina introduces a change in security functionality that affects Outklip and other screen recording or screen sharing software. Because of the change, a user has to explicitly grant ‘screen recording’ permission to applications that record the screen, which is Google Chrome in Outklip’s case. The permission dialog shows up the first time you try to use Outklip or similar web apps within Google Chrome.
If you grant Outklip permission for screen recording, you will be prompted to quit Chrome now. Make sure to save all your work in Chrome. Click Quit Now and restart Chrome. You are all set to make screen recordings with Outklip.
Changing screen recording permission
If you dismiss the permission dialog by clicking Later, you will not be able to make screen recordings. Now when you start a screen recording with Outklip, it will not actually record. Unfortunately, Google Chrome does not return an error to Outklip, it just silently fails.
macOS only shows the permission dialog the first time you try to make a screen recording from Chrome. Further permission changes have to be done manually, by carrying out the following steps:
Mac Catalina Record System Audio
- Enter ⌘-Space to bring up Spotlight and type System Preferences in the search bar
- On the System Preferences dialog, double click to open Security & Privacy.
- On the Security & Privacy dialog, select the Privacy option on the menu.
- Under Privacy, on the left panel, click Screen Recording. On the right panel, click the box next to Google Chrome. Note: Google Chrome appears on the right panel only if you have tried recording or sharing screen from Chrome after upgrading to Catalina.
- A prompt appears, asking you to quit Google Chrome. Make sure all your work in Google Chrome is saved. Click Quit now to close and restart Google Chrome.
By carrying out the above steps, you allow Google Chrome permission for screen recording. Now you can continue to use Outklip.
Known bug when screen recording with Chrome fullscreen
Note: The following bug is fixed in Chrome for macOS Version 79.0.3945.79 (Official Build) (64-bit). If you’re using an earlier version of Chrome, read on further about how to work around the bug.
Mac Os Catalina Price
Before you start screen recording, there is an issue you should be aware of: when Google Chrome is fullscreen, screen recordings will silently fail (recording timer will be stuck at 0:00). To work around the issue, exit fullscreen on Google Chrome before you make screen recordings with Outklip. It is not yet known whether the problem lies in Google Chrome or macOS Catalina. We will post updates on the issue as we find out more.
If you face any issues using Outklip on macOS Catalina, please contact support at hello@outklip.com or chat us by clicking the blue chat bubble on this page.